Privacy Policy & GDPR

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Effective Date: 1 March 2025

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A. Introduction

The privacy of our website visitors is very important to us, and we are committed to safeguarding it. This policy explains how we collect, use, and protect your personal information in compliance with the General Data Protection Regulation (GDPR). By using our website, you consent to the practices described in this policy.  

 

B. Credit

This document was created using a template from SEQ Legal (seqlegal.com) and modified by Tim Snell (www.timrsnell.com).

 

C. Collecting Personal Information

We may collect, store, and use the following types of personal information:

• Technical Information: IP address, geographical location, browser type and version, operating system.

• Usage Information: Referral source, length of visit, page views, website navigation paths.

• Account Information: Email address, name, profile details (pictures, gender, birthday, interests, etc.).

• Subscription Information: Name, email address for newsletters.

• Service Usage Information: Information generated during website use.

• Transaction Information: Name, address, phone number, email address, payment details.

• User-Generated Content: Username, profile pictures, content of posts.

• Communication Information: Content and metadata of communications via email or website.

• Service Delivery Information: Information shared during coaching, consultancy, etc.

• Information collected by 3rd party services: Information collected by Voiceflow, SureTriggers, and Google Sheets, as described in our privacy policy.

Before disclosing another person's personal information, you must obtain their consent.

 

D. Using Your Personal Information

We may use your personal information for:

• Website and business administration.

• Website personalization.

• Enabling service usage.

• Order fulfillment and service delivery.

• Payment processing.

• Non-marketing communications.

• Email notifications and newsletters.

• Marketing communications (with consent).

• Providing statistical information to third parties (anonymized).

• Handling inquiries and complaints.

• Website security and fraud prevention.

• Compliance with terms and conditions.

• Service delivery (coaching, consultancy).

• Processing data based on consent, contract, legal obligation, or legitimate interest, as per GDPR Art. 6.

• Information may be shared with the ICF(International Coach Federation) for credentialing purposes, with your consent.

• Information is collected and used by 3rd party services as described in our privacy policy.

 

We will not share your personal information with third parties for direct marketing without your consent, except affiliate links, where the user is going directly to the affiliate site.

 

E. Disclosing Personal Information

We may disclose your information to:

• Employees, officers, insurers, advisors, agents, suppliers, subcontractors.

• Group companies.

• ICF, with your consent, for credentialing.

• As required by law.

• In legal proceedings.

• To protect our legal rights.

• To potential buyers of our business.

• To authorities when necessary.

• 3rd party services, as described in our privacy policy.

 

Confidentiality:

• Coaching and consultancy relationships are bound by ICF and APMP codes of ethics.

• Information is not legally privileged.

• We will not disclose information without your consent, except in specific circumstances (legal obligations, imminent danger, illegal activity).

 

F. International Data Transfers

• Information may be transferred between countries we operate in.

• Transfers may occur to countries without equivalent data protection laws (USA, Russia, Japan, China, India).

• Published information may be accessible worldwide.

• Information is transferred to 3rd party services, which may store information outside of the EEA.

 

G. Retaining Personal Information

• Data is retained only as long as necessary.

• Data will be deleted after 5 years, unless legal obligations or proceedings require otherwise.

• Data retention policies of 3rd party services also apply.

 

H. Security of Your Personal Information

• We implement technical and organizational security measures.

• Data is stored on secure servers.

• Financial transactions are encrypted.

• Internet transmission is inherently insecure.

• You are responsible for password confidentiality.

 

I. Amendments

• We may update this policy.

• Changes will be posted on the website.

• Material changes will be notified.

• Changes take effect immediately upon posting.

 

J. Your Rights

• You can request access to your personal information (no fee).

• We may withhold information as legally permitted.

• You can opt out of marketing communications.

• You can correct inaccurate information.

• You have the right to complain to the ICO.

• You can contact the data protection officer.

 

K. How We Use Cookies

• We use cookies to analyze website traffic and improve user experience.

• You can manage cookie preferences in your browser.

• Please see the cookie policy for more details.

 

L. Links to Other Websites

• We are not responsible for the privacy practices of linked websites.

• Affiliate links are also subject to the websites privacy policy.

 

M. Controlling Your Personal Information

• You can restrict marketing communications.

• You can request details of your personal information.

• You can correct inaccurate information.

 

N. Affiliate Links

• We participate in affiliate programs.

• We may earn commissions from purchases made through affiliate links.

• We only promote products we believe in.

 

O. Updates to Our Privacy Policy

• We reserve the right to modify this policy.

• Changes will take effect immediately upon posting.

• Material changes will be noticed.

 

Data Protection Officer:

• Tim Snell

• tim@timrsnell.com

 

Complaints:

• Information Commissioner's Office (ICO)

• www.ico.org.uk

• Contact us first at news@timrsnell.com.